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FAQ

Your questions, answered with colour. Whether you’re discovering our products for the first time or looking to perfect your technique, this is the place to find quick and helpful answers.

Yes, you can! 
While Roxy & Rich is a manufacturer, our products are available to everyone through our website and our network of trusted retailers. You can easily shop your favourite Roxy & Rich food colours online or visit a retailer near you.

All of our products are nut-free and peanut-free.

Only our Chocolate Cake Drip contains milk. It is produced in a separate facility and never comes in contact with our other products.

No. All Roxy & Rich food colours are gluten-free.

Yes, all Roxy & Rich food colouring products are edible. We do not manufacture non-toxic (inedible) decorating products. However, food safety standards vary from one country to another. Because of these differences, certain products may be considered edible in some regions but classified as “decorative use only” in others.To ensure clarity, every product label indicates compliance, or non-compliance, with Canadian, American and European food regulations.

Canada: All Roxy & Rich colours comply with Health Canada food safety standards and are approved as edible across the country.

United States: All of our food colours comply with FDA food safety standards except for the following:

  1. Highlighter Dust Collection
    • Meets Canadian and European food standards only
    • In the United States, these products are labelled “for decorative use only”
  2. Hybrid Petal Dust colours T2-091 to T2-115
    • Developed exclusively for the Canadian market
    • Comply with Health Canada standards only
    • In the United States, they must also be labelled “for decorative use only”

These labels ensure customers can use each product properly and safely according to U.S. regulations.

Europe: All Roxy & Rich colours comply with European Union  food safety standards except products containing Red 3 Lake (E127). This colourant is used in some shades, including the Hybrid Petal Dust colours T2-091 to T2-115, which were formulated specifically to meet Canadian standards. In European countries where E127 is not permitted for food use, these products are clearly identified as “for decorative use only”.

Explore our Learn section for videos, articles, and creative tips to help you grow your skills.

Still need guidance? Our team is happy to help, simply reach out!

Everyone can! Consumers can now order Roxy & Rich products directly through our website for quick, easy, and secure online shopping.

For businesses, we also partner with retailers and distributors in the cake, pastry, and chocolate supply industry. If you’d like to carry our products in your store or online shop, simply fill out our distributor request form — we’d love to connect with you.

Consumers can now purchase Roxy & Rich food colours directly through our website or from our network of trusted retailers. You’ll find our full list of retailers here, or you can simply shop your favourite products online for quick and easy delivery. If you own a business and are interested in carrying Roxy & Rich products, fill out our online form. Our team will be happy to connect with you.
Yes. CAN $500 or US $500 before taxes and shipping.
Payment is required by credit card before shipping. We accept Mastercard, Visa and American Express for payments in Canadian dollars, and Mastercard, Visa and Discover for payments in U.S. dollars. For orders outside Canada and the United States, payment is made by wire transfer.

Yes. At Roxy & Rich, we continually update our formulas to meet global food safety regulations. Following the European Commission’s ban of titanium dioxide (E171), we expanded our offering with new E171-free colour lines, in addition to those that were already compliant, including FONDUST®, Fat Dispersible Dust, Intense Water-Soluble Colours and our Natural Collection.

We have developed two E171-free coloured cocoa butter collections (Artist and Gemstone) as well as a 30-shade Highlighter Dust line. 

We also launched two new collections: Satin Dust and Multi-Effects Highlighter Dust.

Our pastel shades (and white) in the Cake Drip collection have been reformulated to be E171-free, while the rest of the colours were already compliant.

Additionally, our SPIRDUST® beverage shimmer has been updated for the European market with 17 vibrant, E171-free colours.

Find a Retailer 

Here is a list of retailers who offer our product lines. They will gladly answer all your Roxy & Rich colouring needs!

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